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Here’s exactly how shipping with US Roadway works — a straightforward, asset-based rhythm from your first quote to a clean invoice, with real visibility along the way.
Five stages, one accountable team. No fabricated transit times — just the honest sequence your freight follows from booking to billing.
Send us the lane, equipment, freight details, and timing. Because we run our own trucks and trailers, the price you get is backed by real, asset-based capacity — not a brokered guess.
Once you book, active dispatch assigns a vetted, professional driver and the right trailer for your load. The freight moves on our own equipment, coordinated by our team start to finish.
Follow your shipment online by load number and reference — clear status from pickup through delivery, without the phone tag. You see the milestones that matter, not raw telematics.
When the load delivers, we capture and return proof of delivery. The tracking view reflects when a POD is on file, so you know the freight landed and the paperwork is moving.
Clean paperwork and proof of delivery come back together so your invoice is ready to process. Straightforward billing keeps your accounting moving instead of waiting on missing docs.
Self-serve tools show the milestones that matter — status, stops, windows, and proof of delivery — never GPS, rates, driver details, or anything financial.
A lot of the industry brokers your freight to whoever is available. We don't. The process above runs on capacity we own — which is exactly why it stays this simple.
We carry the freight on equipment we own and maintain — so capacity is something we control, not something we re-broker out to whoever is cheapest that day.
The same operation that quotes your lane dispatches the driver and returns your paperwork. There's a single point of accountability for the whole move.
Our MC and USDOT identity is public and checkable on the verify page and FMCSA SAFER — a real, named carrier behind every booking.
Tell us your lane and equipment — we'll quote it with real, asset-based capacity and run it from booking to billing-ready docs.